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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Frank Wateska

May 22, 2023

5  out of  5 rating by Frank Wateska
"Thanks to Trisha for assisting me with my Citizen's policy. She was so helpful, and I was very happy with the results!!! I have been a customer of Doug's agency since the late 80's, and have always received first class, friendly service! 👍🙂"

Lucinda Mennel

May 15, 2023

5  out of  5 rating by Lucinda Mennel
"Like to "high five" Trisha and State Farm Staff for readily addressing coverage for a flood insurance issue I was having, that turned out to be a non-issue. Trisha especially made time to go over with me my existing policy and what steps to take towards resolving the discrepancy -- Thank you."

Glenn Shelton

May 7, 2023

5  out of  5 rating by Glenn Shelton
"Trisha Levine has provided me above and beyond service. If she had not called Heritage on my behalf, I would not have reached Heritage at all. Words cannot express my thankfulness."

Faye Ford

May 1, 2023

5  out of  5 rating by Faye Ford
"Always a pleasure to speak with Trisha in Doug Bishop's office. She is always professional, knowledgeable, patient, and goes out of her way to make sure my problems are handled in a timely manner."

Margaret Thompson

April 23, 2023

5  out of  5 rating by Margaret Thompson
"I've been with Statefarm for over 20 years. Customer of Doug Bishop's since 2015. All I can say is Trisha Levine is a total asset to the business. She's polite,friendly, and always cares about the customers. I had the pleasure of dealing with her in 2022,when a Tornado took my roof off. I've never delt with a more positive person to help me through the entire frightening process of replacement of my roof. Calling me to guide me thru step 1 of who to call and thru the entire process. She would call me to make sure I was ok, thru the entire process from beginning to the end. Anytime I called or emailed her, she would get back in touch with me in a timely manner.. Keep up the great work State Farm and especially Trisha Levine."

Mary Susan Klutts

February 20, 2023

5  out of  5 rating by Mary Susan Klutts
"Trisha Levine (Doug Bishop’s office) as usual, was very efficient in helping me solve a payment problem recently. She is reliable and one can always count on her keeping one informed of what is happening with one’s situation. She is very knowledgeable and can answer many questions and explains things in a manner the non-insurance person can understand."

Adrienne Ruga

February 9, 2023

5  out of  5 rating by Adrienne Ruga
"The best, most caring customer service I've ever experienced. I've had auto and homeowners policies with Doug Bishop's agency for almost 40 years. Highly recommend."

marlene bagnall

August 29, 2022

5  out of  5 rating by marlene bagnall
"Tonya was an absolute pleasure to work with during entire process of quoting & binding our auto insurance coverage. She was professional, knowledgeable, proactive, patient and saved us money too!! Very happy with everything."

Eric Fell

August 24, 2022

5  out of  5 rating by Eric Fell
"Very satisfied new customer -- I received prompt and friendly service to explore coverage options and ended up saving money. I have purchased online several times in the past and have now discovered that I never knew as much about insurance as I thought I did. Happy to have an agent again."

Grace Ariss

September 8, 2021

5  out of  5 rating by Grace Ariss
"We have been with Doug Bishop State Farm for 24 years. Customer service at his office has been personable yet professional. Lisa and Trisha are fantastic!!! There has been 1 or 2 reps in his office over the years that I did not care for but there was always someone else there that I could turn to, including Doug(Let's face it not all personalities click). We shopped around a few times to see if there were better rates & policies available for us but so far we have not been able to find a better rate. So, no reason to leave. My only complaint is with State Farm the company which is they don't offer us homeowners or flood insurance."

Ginny Zurfluh

September 1, 2021

5  out of  5 rating by Ginny Zurfluh
"Everyone was friendly professional and helpful."

teargray Wolf

June 19, 2021

4  out of  5 rating by teargray Wolf
"Tucked away and a little office down the street behind BluePearl animal emergency hospital if you blink you'll miss it but definitely great staff very friendly and very knowledgeable I recommend this State Farm Agency over another one"

Alyssa Lewison

May 25, 2021

5  out of  5 rating by Alyssa Lewison
"Always polite and helpful. If they don’t know an answer off hand they will return a call promptly with an answer for you"

CA Lutocka

January 14, 2021

5  out of  5 rating by CA Lutocka
"Good service & communication with this branch."

amanda chan

November 5, 2020

5  out of  5 rating by amanda chan
"We love our insurance agency. Lisa is so wonderful and always so helpful. You rock honeybee xoxox"

S DeSantis

March 5, 2020

5  out of  5 rating by S DeSantis
"I wish I could give more than 5 stars. This office is fantastic, especially Joan. She, without a doubt, is an exemplary person to work with. Joan never misses a beat, and answers every question I ask, silly or not and quickly nonetheless. I am truly thankful for all Joan does god our household. ❤️"

Jason Tilley

August 18, 2019

5  out of  5 rating by Jason Tilley
"Doug and his team will take care of all of your insurance needs"

Chef Jon

July 25, 2019

4  out of  5 rating by Chef Jon
"Nice agents"

Christopher VerKuilen

April 1, 2019

1  out of  5 rating by Christopher VerKuilen
"Was solicited by mail with a price for an insurance policy, and after spending 45+ minutes on the phone arranging the policy details and having my driving record ran while I was on the phone, I got a phone call weeks later saying my rates were going to be hiked significantly but they couldn't tell me why and that my policy would not be cancelled. I got a letter in the mail today stating my policy would be cancelled with absolutely zero change in my driving record within the last 18 months. Don't waste people's time, and get your information straight before you court a customer and sell them a policy. I would have been just fine with my other policy without your intervention."

Maximilian Solon

November 13, 2017

1  out of  5 rating by Maximilian Solon
"Family has been with State Farm for well over 10 years. Has always been more expensive but we liked that fact that we could deal with someone on a more personal level incase an issue came up. I called a couple months ago because I had switched a commercial vehicle over to another company earlier in the year and I realized they had still been charging me for months. Amne said she would look into it and had me send over all my documents from another company to review. After many emails back and fourth and a couple months later I get a check for $11.13.... they wasted my time and charged me for months on insurance that I didn’t need. I now have my 7 vehicles with another company and my family is currently switching over to another company today. Good luck scamming others State Farm. A few hundred dollars has just cost you thousands."

Shelby D

June 1, 2017

5  out of  5 rating by Shelby D
"I always get the best service at this location and I would recommend them to anyone."

julie stemberger

February 4, 2017

5  out of  5 rating by julie stemberger
"Great Agent. Everyone in Doug Bishop's office is awesome. Someone always answers the phone, they take the time to answer all your questions and helps anyway they can with any situation."


April 6, 2016

5  out of  5 rating by Tabitha
"I mainly speak with Denise Williams, and she's AMAZING! Always very helpful and friendly! I wouldn't leave StateFarm unless they made me, all because of how great this one lady has been to me!"

Marlies Weissinger

August 14, 2015

5  out of  5 rating by Marlies Weissinger
"Best insurance agent I've ever worked with!!! Super friendly staff that can answer your questions and they answer the phone quickly - no voice mail hell!"

Michael Huth

June 30, 2009

5  out of  5 rating by Michael Huth
"Called to get some information and was very pleasantly greeted by Karen the office manager. She quickly researched my question and gave me all the information right away. It was nice to have the personal service. I would recommend their team to anyone."